Thanks for shopping at DZFabrics.
If you are not entirely satisfied with your purchase, we’re here to help.
You have  calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.
Once we received your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
For Digital Products or PDF products, there is a strictly no refunds policy due to the nature of the product.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
All complaints are to be filed via our contact form or email for documentation. Complaints are looked into in 1-5 days depending on per case basis. If for any reason, issues are unable to be resolved in 5 days, disputes handled through discussions. In other cases, we offer redress through Paypal buyer protection and mediation via lawyer.
If you have any questions on how to return your item to us, contact us via our Contact Us form or our Whatsapp button at the bottom of this page.
<pre>This policy is effective as of 15 May 2020.</pre>